Right of Revocation

Recovation Policy / Return Policy
You can recall your contractual statement in writing (f.e. letter, fax, e-mail) within 14 days without stating reasons or -if the goods are made available before the end of this term- by returning the goods. The term commences upon receipt of these notifications in written form, but not before the goods have reached the recipient (in case of repeated deliveries of similar goods, not prior to the receipt of the first partial delivery), and in any case, not before observing our obligations to inform pursuant to article 246 § 2 in connection with § 1 paragraph 1 and 2 of the Introductory Statue to the Civil Code (EGBGB) as well as our obligations pursuant to § 312e paragraph 1 sentence 1 of the Civil Code (BGB) in connection with article 246 § 3 of EGBGB. The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term.
The return must be addressed to:
RenderMall GmbH
Haus-Endt-Str. 133
40593 Düsseldorf, Germany

Special Provisions

The right to revoke is excluded:

a) to products sent digitally (downloads, email) and cannot be returned due to their nature

b) to products on disks that have been opened

c) to products that are manufactured according to customer specifications.

Moreover, a return in the sense of a rare legal occasion pursuant to § 312d paragraph 4 of the Civil Code (BGB) is excluded.
Revocation Consequences
In the event of a valid revocation, services received by both parties and derived benefits (e.g. interest) must be returned. If you cannot fully or partially return the received goods in the same condition as received, we shall request compensation. However this is not the case if the surrendered goods have only been impaired by the examination, as would have been possible in a shop. Moreover, you can avoid the obligation to pay compensation by not using the goods as your property and refraining from using the item in a way that the resulting deterioration could reduce its value. Goods consignable by parcel may be returned at our risk. You will have to bear the costs of shipping, if the goods are as ordered and with a value of under 40 Euro, or in case of a higher price, if you have not fully paid the full amount at the time of the withdrawal. In all other cases the return is free of charge. Goods not consignable by parcel shall be picked up. Obligations to reimburse payments must be met within 30 days. For you the period begins with the dispatch of the goods or the request for pickup; for us upon receipt.
End of return policy - RenderMall GmbH 2013